Privacy Policy for iogram

Last Updated: May 30, 2025

  1. Introduction
     Welcome to iogram! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our iOS app (“iogram”), including how we serve and target ads. By downloading or using iogram, you agree to the collection and use of information in accordance with this policy.
  2. Information We Collect
    • Account Information: When you register or sign in (via email or third-party services such as Google or Apple), we collect your name, email address, and profile picture.

    • Usage Data: We gather anonymous usage statistics (e.g., feature interactions, session length, in-app navigation) to understand how the app is used and to improve performance.

    • Advertising Identifiers: We may collect your device’s advertising identifier (IDFA) to serve personalized ads and measure ad effectiveness.

    • Content Data: Your chat messages, attachments (images, files, links), and layouts are stored encrypted on our servers. We never access the content of your messages or attachments.

    • Device Data: We collect device identifiers, OS version, locale settings, and network information to ensure compatibility, localize features, and deliver ads.

  • Crash Reports & Diagnostics: With your opt-in, we collect crash logs and diagnostic data to identify and fix app issues.

  1. How We Use Your Information
  • Core Functionality: To provide messaging, real-time collaboration, multi-account management, templates, and layouts.

  • Security & Encryption: To encrypt and securely store your content; to detect and prevent fraud or abuse.

  • App Improvement: To analyze usage patterns and diagnostics, enabling us to refine features and performance.

  • Advertising & Personalization: To deliver relevant ads, measure ad performance, and tailor ad content to your interests based on your usage patterns and advertising identifier.

  • Communication: To send you service announcements, security alerts, and updates (you can opt out of non-essential emails).

  1. Ads and Third-Party Partners
  • Ad Networks: We work with trusted third-party advertising partners (e.g., Google AdMob, Facebook Audience Network). These partners may collect information about your device and usage to serve and measure ads.

  • Interest-Based Advertising: Using your advertising identifier and anonymous usage data, we and our partners may show you ads tailored to your interests.

  • Opt-Out: You can limit ad tracking by disabling personalized ads in your device’s settings. To opt out of interest-based ads from our partners, visit your device’s privacy settings or follow the opt-out instructions provided by each ad network.

  1. Information Sharing & Disclosure
  • Advertising Partners: We share advertising identifiers and anonymous usage data with our ad partners strictly for ad delivery and measurement.

  • Service Providers: We may share data with vendors who assist with hosting, analytics, email delivery, and ad services—only to the extent needed to perform their services, under strict data-handling agreements.

  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety, or that of our users.

  1. Data Security
  • All user content and messages are protected by end-to-end encryption in transit and at rest.

  • We employ industry-standard security measures (encryption, firewalls, access controls) to protect against unauthorized access.

  • Regular security audits and penetration tests are conducted to maintain system integrity.

  1. Data Retention
  • User Content: Retained as long as your account is active or as needed to provide you services. Upon account deletion, encrypted content is permanently removed.

  • Usage & Advertising Data: Retained for up to 24 months to support analytics, ad measurement, and troubleshooting, then anonymized or deleted.

  1. Your Rights & Choices
  • Access & Correction: View or edit your account information in app Settings.

  • Advertising Opt-Out: Disable personalized ads via your device’s privacy settings (Limit Ad Tracking) or by following opt-out instructions from each ad network.

  • Data Portability: Request an export of your personal data in machine-readable format by contacting us.

  • Account Deletion: Delete your account at any time via Settings → Account → Delete Account. This permanently removes your data.

  • Communications Opt-Out: Unsubscribe from promotional emails via the link in any email or in-app Settings.

  1. Children’s Privacy
     iogram is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us, and we will promptly delete such information.
  2. Changes to This Policy
     We may update this Privacy Policy occasionally. We will post the revised date at the top and notify you via in-app notification or email if changes are material. Continued use of iogram after such changes constitutes your acceptance of the new policy.
  3. Contact Us
     If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

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